Return Policies

Articles are accepted for credit or exchange if returned in saleable condition within 30 days, accompanied by a sales receipt. Returns may be sent to our workshop. A refund will be made to the purchaser upon request if payment has been received. Please note that shipping charges are not refundable.

Returns may be sent to our workshop at:

Dewi Sitha Jewelry Collections
Jln. Raya Celuk No.45X
Sukawati, Gianyar 80582 - Indonesia

If you have any questions, please contact Customer Service at 62 361 298093.
Representatives are available 8.00 AM to 10.00 PM WITA (Indonesian Time), everyday.